Tuesday, April 06, 2010

8.0.0.8/8.0.0.9 Fix Pack Installer Hangs

Hi Friends,

On Linux/Unix Platforms, if you try to start 8.0.0.8 or 8.0.0.9 Fix Pack Installer in console mode (./setuplinux -console), you might see that the installer hangs after you proceed the instance to be patched step!



Further investigation led me to find out that the Fix Pack installer tries to install mandatory Oracle Configuration Manager (OCM) before the actual Siebel Patch Installation begins... As the OCM installation is launched in a separate typical Oracle 11g Database Installer type setup, it fails to launch in console mode due to which the entire setup lies in a hung state :(

The only current workaround is to start the start Fix Pack installer in UI mode so that the mandatory OCM installation completes successfully and you are allowed to proceed ahead for Siebel Patch Installation!

Read about another 8.0.0.8/8.0.0.9 Fix Pack Setup issue you might come across:
http://geektalkin.blogspot.com/2010/04/setupproductinstall-utility-err-unable.html

Keywords:
siebel crm,siebel customer relationship management,siebel solutions,siebel support,siebel supportweb,siebel systems,8.0.0.8, 8.0.0.9, Fix Pack, Siebel Patch, OCM, Oracle Configuration Manager, etc.

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