Wednesday, April 16, 2008

Enabling HighInteractivity for PRM Portal (eChannel) in Siebel v7.8 & Siebel v8.0

Enabling HighInteractivity for Partner Portal (PRM Portal, eChannel) is a simple job!
HighInteractivity provides the same functionality as you find in your Sales or Marketing Application with ActiveX Loaded & minimum page refreshes.
By default, Partner Portal runs in StandardInteractivity Mode.

For Siebel CRM v7.8, following are the steps:
1)Browse to your Siebel_Server_Root\bin\enu\
2)Open the scw.cfg
3)Find the section [SWE]
4)Add the following two lines:

HighInteractivity = TRUE
ShowWriteRecord = TRUE


5) Save the file & restart the server to have HighInteractivity on your PRM Portal

Similarly for Siebel CRM v8.0, following are the steps:
1)Browse to your Siebel_Server_Root\bin\enu\

2)Open the scw.cfg

3)Find the section [InfraUIFramework]
4)Add the following two lines:

HighInteractivity = TRUE
ShowWriteRecord = TRUE


5) Save the file & restart the server to have HighInteractivity on your PRM Portal

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