Wednesday, July 15, 2009

Missing PID in Adminstration-Server Management-Sessions Screen

Hi Friends,

One minor bug i encountered during implementation of Siebel 8.0 is the missing PIDs for open Sessions in Administration-Server Management Screen!

If you observe carefully; the PID column would be blank for all Sessions, whereas ideally it should have the Process ID Value populated for all running Sessions.
Further investigating, it was verified that PID was not only absent from UI, but also when we try to export the same from command line srvrmgr utility, the result is same.

Presently, the only workaround to find the PID of a running Session would be to find the associated Task to that Session. This can be achieved by noting down the Session ID value showed in UI for a particular Session & then finding the same in Administration - Server Management -> Tasks Screen as Task ID. i.e.
(Sessions Screen)Session ID= Task ID (Tasks Screen)
I know, its a very mechanical workaround, but when those annoying user-related or particular session related issues get reported in Production, we badly need this PIDs to see whats happening over the server ;-)

And yes...finally this has been admitted as a bug for Siebel 8.0 Platform.

Happy CRM Hunting! :-)
Keywords:Siebel, Siebel Systems, Siebel Session, Session PID, PIDs, PID, Process ID, Administration-Server Management, etc

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