tag:blogger.com,1999:blog-202706532024-03-13T16:06:53.365+05:30Geek Talkin SiebelSiebel CRM, OBIEE, BI/XML Publisher, OEM & Technology!Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.comBlogger72125tag:blogger.com,1999:blog-20270653.post-58599703424350311242011-02-24T15:57:00.000+05:302011-02-24T15:57:35.689+05:30Load: Class VncViewer.class not foundHi Friends,<br />
<br />
The other day I started to play around Oracle's new Virtualization product Oracle VM 2.2. Its pretty neat product with quick installation & no much hiccups.<br />
<br />
The interesting part starts once you have Oracle VM Manager, the web-based tool to manage & deploy Guest VMs on the Oracle VM Server.<br />
<br />
Since the entire offering is based out of Xen's Hypervisor & linux based, the remote console facility is leveraged using VNC.<br />
<br />
If you already have deployed a new Guest VM using Oracle VM Manager and try to view its console, you will get an error as in the Java Applet Execution window. <br />
<br />
<span style="font-family: helvetica;"><strong><i>Load: Class VncViewer.class not found</i></strong></span><br />
<br />
The simple reason being is the VncViewer.jar is missing due to which it fails to invoke VNC Viewer within the browser.<span style="font-family: helvetica;"><strong><i> </i></strong></span><br />
<br />
To install follow below quick steps:<br />
<br />
1) Get TightVNC RPM:<br />
<i>bash$ wget http://oss.oracle.com/oraclevm/manager/RPMS/tightvnc-java-1.3.9-3.noarch.rpm</i><br />
2) Install the new downloaded RPM<br />
<i>bash$ rpm -ivh tightvnc-java-1.3.9-3.noarch.rpm</i><br />
<br />
Once done verify if the VncViewer.jar file is created successfully under<br />
<i>/opt/oc4j/j2ee/home/applications/OVS/webapp1/Class</i><br />
<br />
Thats it!<br />
Restart your browser and login into Oracle VM Manager again to browse to the console successfully :-)<br />
<br />
Keywords:<br />
Oracle VM Server, Oracle VM Manager, Xen, Virtualization, Vmware, etc.<br />
<span style="font-family: helvetica;"><strong><i> </i> </strong></span>Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-27438171170941179972010-02-08T18:04:00.001+05:302011-02-16T14:09:49.660+05:30How to enable CIAI in Siebel?Hi Friends,<br />
<br />
I hope you have been aware of the new CIAI (Case Insensitive Accent Insensitive) feature from Siebel 8.0 onwards. If not, i would like to quickly point you to its features at: <a href="http://download.oracle.com/docs/cd/B40099_02/books/ConfigApps/ConfigApps_TablesColumns13.html#wp1079774" linkindex="26">http://download.oracle.com/docs/cd/B40099_02/books/ConfigApps/ConfigApps_TablesColumns13.html#wp1079774</a><br />
<br />
Considering you have a fair bit of idea now, i would like to proceed ahead & demonstrate how to actually enable CIAI for one particular column in a base table which already have preexisting indexes (a common scenario):<br />
<br />
1) Here is what i am doing, i have a column named "X_A" on S_ORG_EXT with a pre-existing index on it.<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://4.bp.blogspot.com/_xIG1J-w3dWc/S3ABeH5pg-I/AAAAAAAACw8/bmsqWhaHkAc/s1600-h/1.jpg" imageanchor="1" linkindex="27" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/_xIG1J-w3dWc/S3ABeH5pg-I/AAAAAAAACw8/bmsqWhaHkAc/s320/1.jpg" /></a></div>2) I have locked my S_ORG_EXT Table project in Tools. Then right click on the column X_A & select Case Insensitivity:<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://1.bp.blogspot.com/_xIG1J-w3dWc/S3ABuWHhapI/AAAAAAAACxE/TXEm5OXwKnM/s1600-h/2.jpg" imageanchor="1" linkindex="28" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/_xIG1J-w3dWc/S3ABuWHhapI/AAAAAAAACxE/TXEm5OXwKnM/s320/2.jpg" /></a></div>3) Now a configure Case Insensitivity Wizard opens up:<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://3.bp.blogspot.com/_xIG1J-w3dWc/S3AB325RjoI/AAAAAAAACxM/XEIcO_A5tC8/s1600-h/3.jpg" imageanchor="1" linkindex="29" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/_xIG1J-w3dWc/S3AB325RjoI/AAAAAAAACxM/XEIcO_A5tC8/s320/3.jpg" /></a></div><br />
4) If you carefully observe, the Index Strategy is "Copy All" which means we have pre-existing indexes on this column due to which a new column & CIAI index will be created on the same:<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://2.bp.blogspot.com/_xIG1J-w3dWc/S3ACMvCZkTI/AAAAAAAACxU/OJgW3_jqq4s/s1600-h/4.jpg" imageanchor="1" linkindex="30" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/_xIG1J-w3dWc/S3ACMvCZkTI/AAAAAAAACxU/OJgW3_jqq4s/s320/4.jpg" /></a> </div><div class="separator" style="clear: both; text-align: center;"><br />
</div>5) When you click Finish, the wizard creates a new column & its associated index:<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://4.bp.blogspot.com/_xIG1J-w3dWc/S3ACZ4neSRI/AAAAAAAACxc/q0To0ET-NXI/s1600-h/6.jpg" imageanchor="1" linkindex="31" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/_xIG1J-w3dWc/S3ACZ4neSRI/AAAAAAAACxc/q0To0ET-NXI/s320/6.jpg" /></a></div><br />
6) This finishes your CIAI stuff for the column A in your repository.<br />
7) Moving ahead, apply this Table changes physically on the Database by either using the "Apply" feature from Tools or doing a DDLSYNC.<br />
8) Once the physical application on the database is complete, you can restart your server & have a fresh compiled SRF to test out the CIAI changes.<br />
<br />
Enjoy! <br />
<br />
References:<br />
<a href="http://geektalkin.blogspot.com/2008/04/error-loading-dictionary-file.html" linkindex="32">How to run DDLSYNC?</a><br />
<br />
Keywords:<br />
siebel crm,siebel customer relationship management,siebel solutions,siebel support,siebel supportweb,siebel systems, CIAI, Case Insensitive, Accent Insensitive, etcShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-48459564660316207152008-05-09T11:13:00.000+05:302011-02-16T14:09:49.660+05:30Siebel 8.0 Simplified Installation Tasks/Guide for WindowsHi Friends,<br /><br />One of the most frequently asked question regarding Siebel is an shortcut summarized document for its installation, to test it out faster.<br />Well, on other environments, it may not be easy to write a shortcut document, but for Windows Oracle has definitely written one.<br /><br />You can access this simplified installation document on Oracle Siebel SupportWeb or Metalink 3 by searching for Document ID: <span class="x9k">475438.1 or TechNote 688<br /><br />Enjoy installing Siebel!<br /></span>Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com2tag:blogger.com,1999:blog-20270653.post-73921584618206664612010-03-16T01:52:00.001+05:302011-02-16T14:09:49.659+05:30SBL-DAT-60171: End of the log stream is reachedHi Friends,<br />
<br />
This is an amusing bug [SBL-DAT-60171: End of the log stream is reached] in Siebel 8.0 which is dumped in your log files while accessing Audit Trail fields.<br />
Its related to database as its dumped via sqllog.cpp (671) file.<br />
<br />
This error comes when GetAuditTrail method is called via script.<br />
So far this issue exists in Siebel 8.0 till 8.1.1. There is no uncertain application behaviour noticed due to this error, but just a dump in the log.<br />
<br />
Its already logged as a bug, but so far no fixes have been released for the same.<br />
If this error is in your logs & do not create any related problem, then you can safely ignore this error.<br />
<br />
Enjoy!<br />
<br />
Keywords:siebel crm,siebel <span class="IL_AD" id="IL_AD1">customer relationship management</span>,siebel solutions,siebel support,siebel supportweb,<span class="IL_AD" id="IL_AD4">siebel systems</span>, SBL-DAT-60171, Audit Trail, Logs, etcShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-67187270952130806362010-06-08T13:12:00.004+05:302011-02-16T14:09:49.658+05:30RESTful Webservices Support for SiebelHi Friends,<br />
<br />
If you have heard about the REST (Representational State Transfer) Architecture, then you must have also heard about RESTful Webservices which formed on the principles of REST Architecture and gives us a more enhanced form of the Webservices in terms of scalability, interfacing with the systems & easy independent deployment of components.<br />
<br />
Good news is Siebel 8.1.1 supports such RESTful Webservices!<br />
It is available in Siebel <i> 8.1.1.1 QF0135 & distributed generally as ACR 599</i><br />
<br />
There are chances that this fix will be back ported for Siebel 8.0 Release as well :-)<br />
<br />
If you need general guidelines regarding REST Architecture or RESTful Webservices, then below links are good starting points:<br />
a) <a href="http://en.wikipedia.org/wiki/Representational_State_Transfer" linkindex="17">REST Architecture</a><br />
b) <a href="http://java.sun.com/developer/technicalArticles/WebServices/restful/" linkindex="18">RESTful Webservices</a><br />
c) <a href="http://rest.elkstein.org/" linkindex="19">REST Tutorials</a> <br />
<br />
Keywords:<br />
RESTful Webservices, REST Architecture, Siebel 8.1.1, Siebel 8.0, siebel crm,siebel customer relationship management,siebel solutions,siebel support,siebel supportweb,siebel systems,Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-90929422904899682382010-06-10T00:23:00.000+05:302011-02-16T14:09:49.657+05:30oracle.apps.xdo.security.ValidateExceptionHi Friends,<br />
<br />
As promised in my first brush with <a href="http://geektalkin.blogspot.com/2010/06/bi-publisher-comphaoscryptocipherexcept.html">BI Publisher post</a>, the next error i faced was <i>oracle.apps.xdo.security.ValidateException</i><br />
<br />
Well, this was because the BI Publisher's security model was set to "BI Server" as BI Publisher was installed as part of OBIEE 10.1.3.4.1<br />
<br />
Now, it is obvious that the RPD "Administrator" user password is changed from the default password "Administrator" & also the RPD must be missing the BI Publisher Security Groups with "Administrator" user added to XMLP_ADMIN group.<br />
<br />
So before we proceed & understand the different Security Models & ways to counter the BI Publisher Authentication woes, it is must to setup a Super User in BI Publisher.<br />
<br />
Super User is a fundamental used in BI Publisher which allows to have a one super admin regardless of whatever security model you configure. Due to this feature BI Publisher allows you to login & configure the BI Publisher system through one common super admin user.<br />
<br />
In order to achieve this, you will first need to change the <i>xmlp-server-config.xml</i> file available under /xmlp/XMLP/Admin/Configuration/ folder:<br />
Change the following line:<br />
<b><property name="SECURITY_MODEL" value="BI Server"/></b><br />
TO<br />
<b><property name="SECURITY_MODEL" value="XDO"/></b><br />
<br />
Setting the Security Model to <b>XDO</b> means, you are configuring the BI Publisher to use its builtin BI Publisher security model.<br />
<br />
After you make this change, stop & restart your J2EE Application server.<br />
Now try to access your BI Publisher using URL: http://host:port/xmlpserver/ & login using following details<br />
User: Administrator<br />
Password: Administrator<br />
<br />
You should be inside BI Publisher now :-)!<br />
Click the Admin Tab & under the "Security Center" section, click: <b>Security Configuration </b><br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://2.bp.blogspot.com/_xIG1J-w3dWc/TA_iycCvLYI/AAAAAAAADIs/VcfM8qJusgI/s1600/BI_PUB1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" qu="true" src="http://2.bp.blogspot.com/_xIG1J-w3dWc/TA_iycCvLYI/AAAAAAAADIs/VcfM8qJusgI/s320/BI_PUB1.png" /></a></div><br />
Inside "Local Superuser" section:<br />
a) Enable the checkbox for "Enable Local Superuser<br />
b) Choose a suitable "Superuser name"<br />
c) Choose a suitable "Password"<br />
d) Click the "Apply" button on the top right-hand corner.<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://3.bp.blogspot.com/_xIG1J-w3dWc/TA_i9cWsBVI/AAAAAAAADI0/4M6wueCa8GI/s1600/BI_PUB2.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" qu="true" src="http://3.bp.blogspot.com/_xIG1J-w3dWc/TA_i9cWsBVI/AAAAAAAADI0/4M6wueCa8GI/s320/BI_PUB2.png" /></a></div><br />
e) Restart your J2EE App Server & try logging in using your Super user<br />
If you can successfully login into the BI Publisher system, it makes way for you to start fidling with the other available Security Models for BI Publisher.<br />
<br />
I will cover the other Security Models in upcoming posts.<br />
Stay tuned!<br />
<br />
Keywords:<br />
BI Publisher, Tomcat, Apache, ResourceNotFoundException, OBIEE, 10.1.3.4.1, XML Publisher, Security Model, XDO, BI Server, SIEBEL etcShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-86018267510815606802009-04-28T16:00:00.005+05:302011-02-16T14:09:15.551+05:30No server connect string for Siebel Component SRBroker in Siebel Enterprise SBA_ES, Siebel Server DEV8~ 1-3HU6QN~Campaign ContactHi Friends,<br /><br />If you use dedicated client in your environment & try to invoke assignment manager through scripting, then you might face errors like:<br /><br /><span style="font-style: italic;">"No server connect string for Siebel Component SRBroker in Siebel Enterprise SBA_ES, Siebel Server </span><span style="font-weight: bold; font-style: italic;">DEV8</span><span style="font-style: italic;">~ 1-3HU6QN~Campaign Contact"</span><br /><br />For this to work correctly, you need to modify your Dedicated client CFG & include following in the InfraObjMgr Section:<br /><br /><span style="font-weight: bold;">[InfraObjMgr]</span><br /><br /><span style="font-weight: bold;">RequestServerName = dev8</span><br /><br /><span style="font-weight: bold;">TO</span><br /><br /><span style="font-weight: bold;">[InfraObjMgr]</span><br /><br /><span style="font-weight: bold;">RequestServerName = sba_as</span><br /><br /><br />Above changes mean that you have to use the 'Logical Siebel Server' Name for RequestServerName instead of Physical Server Name & this Server should have 'Assignment Manager Component' running on it.<br /><br /><br />After you make these changes in the CFG & restart the client, you will not face this issue again.<br /><br /><br />Keywords:<br />siebel crm,siebel, siebel systems,siebel dedicated client,dedicated web client,CFG,Assignment Manager, siebel admin,siebel config,siebel assignment managerShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-12521841556238446612009-04-28T16:21:00.005+05:302011-02-16T14:09:15.549+05:30SQL Error Creating table Dummy Table to Verify Previleges / Extending the Database by Adding New Columns to the Base TableHi Friends,<br /><br />During development when you are connected to your Local Database, you might need to test out any schema changes to a Table or Column.<br />In order to achieve this, you will be needing to apply the logical changes from Tools to your Local Database.<br /><br />While doing so, you need to give Privileged Database User & Password to make changes to your Local DB Schema.<br />If you use your Tools login username & password; you would be greeted with this two errors:<br /><br />First Error:<br />SQL Error Creating table Dummy Table to Verify Privileges<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_xIG1J-w3dWc/SfbhAupvnUI/AAAAAAAACYw/Run9a11_QTk/s1600-h/Local_1.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 320px; height: 173px;" src="http://2.bp.blogspot.com/_xIG1J-w3dWc/SfbhAupvnUI/AAAAAAAACYw/Run9a11_QTk/s320/Local_1.jpg" alt="" id="BLOGGER_PHOTO_ID_5329694611678928194" border="0" /></a><br />Second Error:<br />42000 (-121): [Siebel Database][ODBC Driver][Adaptive Server Anywhere]Permission denied: you do not have permission to use the "CREATE TABLE" statement<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_xIG1J-w3dWc/SfbhJvBZpGI/AAAAAAAACY4/5_k66-hEzxk/s1600-h/Local_2.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 320px; height: 173px;" src="http://4.bp.blogspot.com/_xIG1J-w3dWc/SfbhJvBZpGI/AAAAAAAACY4/5_k66-hEzxk/s320/Local_2.jpg" alt="" id="BLOGGER_PHOTO_ID_5329694766396974178" border="0" /></a><br />To avoid above errors, you need to change the Privileged User & Password being supplied before applying the change:<br /><br /><span style="font-weight: bold;">Siebel Application User Id User Password</span><br />Prior to Version 7.7 DBA SQL<br />Version 7.7 SIEBEL <span style="font-style: italic; font-weight: bold;">Local</span><br />Version 8.0 SIEBEL <span style="font-weight: bold; font-style: italic;">Local</span><br /><br />Here, Local means to use your own Local User Password.<br />i.e. Say if you use dummyuser/dummypassword to login to your Local Tools, then you need to use SIEBEL/dummypassword as your Privileged User Id & Privileged User Password for making schema changes to your Local DB.<br /><br />Same information is also available in the Siebel Bookshelf at:<br /><a href="http://download.oracle.com/docs/cd/B40099_01/80Siebel_HTML/books/DevDep/DevDep_DBExtension3.html">http://download.oracle.com/docs/cd/B40099_01/80Siebel_HTML/books/DevDep/DevDep_DBExtension3.html</a><br /><br />Keywords:<br />siebel crm,siebel, siebel systems,siebel tools,siebel crm tools,Local Database, DBFShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com2tag:blogger.com,1999:blog-20270653.post-64624557191465935082010-01-22T14:54:00.002+05:302011-02-16T14:09:15.548+05:30Genbscript Error: Couldn't enumerate buscomps (initial)Hi Friends,<br />
<br />
This is one of the rare errors which you might get while generating browser script after compiling an full SRF.<br />
<b>Couldn't enumerate buscomps (initial)</b><br />
<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://2.bp.blogspot.com/_xIG1J-w3dWc/S1luBnFQEkI/AAAAAAAACws/3t11scZCxTU/s1600-h/genbscript+error.jpg" imageanchor="1" linkindex="17" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/_xIG1J-w3dWc/S1luBnFQEkI/AAAAAAAACws/3t11scZCxTU/s320/genbscript+error.jpg" /></a><br />
</div><br />
<br />
This error happens basically when you have a EBC in your SRF while the CFG you are pointing to generate the Browser Script does not have the External Datasource information captured.<br />
<br />
Quite puzzled as you must be having the External Datasource configured at Siebel Enterprise Profile Configuration, then why this issue?<br />
Well, if you carefully observe the genbscript command <b>(genbscript "</b><b>%SIEBEL_ROOT%</b><b>\siebsrvr\bin\enu\siebel.cfg" "%SIEBEL_ROOT%\siebsrvr\webmaster\enu" enu)</b>, we refer to a local CFG, while since we are configuring all the Enterprise Setting through Admin-Siebel Configuration, the changes are directly reflected in our <i>siebns.dat</i> via Gateway & not the local application CFG. <br />
<br />
Thus to overcome this issue & generate all the browser scripts successfully, simply add a dummy holder in CFG for the External Datasource:<br />
<br />
Steps:<br />
Open your local application CFG (e.g. siebel.cfg (%SIEBEL_ROOT%\siebsrvr\bin\enu)<br />
Add Under<br />
<b>[DataSources]</b><br />
<b>EDSNAME=EDSNAME</b> <i>(Here EDSNAME is the actual External Datasource Name configured in Enterprise Profile Configuration)</i><br />
<br />
Add after [ServerDataSrc] block completes:<br />
<b>[EDSNAME]</b><br />
<br />
Thats it! Save the CFG & you are all set for a successful genbscript!<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://2.bp.blogspot.com/_xIG1J-w3dWc/S1luBnFQEkI/AAAAAAAACws/3t11scZCxTU/s1600-h/genbscript+error.jpg" imageanchor="1" linkindex="18" style="margin-left: 1em; margin-right: 1em;"></a><br />
</div>Keywords:<br />
siebel crm,siebel, siebel systems, genbscript, siebns.dat, External Data Source, EBC, External Buscomp, siebel tools, siebel dev, SRF, siebel repository, etcShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-15822994736938343392010-04-16T15:11:00.003+05:302011-02-16T14:09:15.546+05:30SBL-GEN-03001: Error allocating (null)Hi Friends,<br />
<br />
Yesterday i came across this rare Siebel Assignment Manager error: SBL-GEN-03001: Error allocating (null) OR SBL-GEN-03001: Error allocating DynArrCreate Organization Skill Items Arr <br />
<br />
Logs files were showing up following dump:<br />
<i>GenericLog GenericError 1 000000024bc70cd4:0 2010-04-15 09:39:12 (asgnrule.cpp (8327) err=3001 sys=2640) SBL-GEN-03001: Error allocating DynArrCreate Organization Skill Items Arr<br />
<br />
GenericLog GenericError 1 000000024bc70cd4:0 2010-04-15 09:39:12 (asgnrule.cpp (929) err=3001 sys=0) SBL-GEN-03001: Error allocating DynArrCreate Organization Skill Items Arr</i><br />
<br />
Due to this, Siebel Assignment Manager component was not getting started & constantly crashing. If you start, it will again stop & crash after few minutes.<br />
<br />
This behaviour is particularly related to Physical Memory availability to the Assignment Manager component.<br />
You can setup following log level for your Assignment Manager component to have a quick informative trace regarding the issue:<br />
<br />
1. Object Assignment = 4<br />
2. Rules Evaluation = 5<br />
3. Loading = 4<br />
4. Assignment Manager Generic = 4<br />
5. SQL Tracing = 2<br />
6. SQL Parse and Execute = 4<br />
7. Task Configuration = 4<br />
8. Component Tracing = 3<br />
<br />
In our environment, this issue came up suddenly so it definitely wasnt an Siebel Product issue but something to do with our environment changes.<br />
Further tracing of the logs lead to us that the amount of rules loading was causing the Assignment manager cache to go out of bounds of the total available physical memory on Siebel Application Server.<br />
<br />
The only way to resolve this was to follows below steps:<br />
1) Stop Assignment Manager & Batch Assignment components.<br />
2) Delete rulecache.dat file under $SIEBEL_ROOT/siebsrvr/bin <br />
3) Delete or expire all unwanted Assignment rules<br />
4) Start Assignment Manager & Batch Assignment components<br />
5) Allow the new rulecache.dat file to be generated.<br />
6) Now check log to see if Assignment Manager component is still shutting down.<br />
<br />
90% of cases, this should resolve the issue. But if you still face the same problem, you need to start investigating from your trace log. Particularly the last queries fired just before you find SBL-GEN-03001 errors being dumped in the log file.<br />
<br />
You may also notice 0KB crash_xx.txt files under $SIEBEL_ROOT/siebsrvr/bin until you resolve this issue.<br />
Enjoy!<br />
<br />
Keywords:<br />
siebel crm,siebel <span class="IL_AD" id="IL_AD4">customer relationship management</span>,siebel solutions,siebel support,siebel supportweb,siebel systems, assignment manager, crash.txt, FDRs, etcShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-26017485566352694842008-03-16T14:39:00.004+05:302011-02-16T14:08:39.117+05:30Siebel Thin Client Connectivity Fails/SWSE Configuration/Siebel Web Server Extentions ProblemHello Friends,<br /><br />I was playing around Siebel CRM 8.0 Installation (Business Applications/Enterprise Applications)!<br />One of the most amusing aspect of the setup is the configuration & installation of Siebel Web Server Extensions (SWSE)!<br /><br />I would like to point here one very common & specific reason why thin client connectivity fails almost always while configuring the first time!<br />While creating the SWSE Logical Profile, we are asked to give High Interactivity User & Standard Interactivity User<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp0.blogger.com/_xIG1J-w3dWc/R9znN6-7bMI/AAAAAAAAAAs/3jJO6S0ewPA/s1600-h/50.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp0.blogger.com/_xIG1J-w3dWc/R9znN6-7bMI/AAAAAAAAAAs/3jJO6S0ewPA/s320/50.jpg" alt="" id="BLOGGER_PHOTO_ID_5178267897926741186" border="0" /></a><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp1.blogger.com/_xIG1J-w3dWc/R9zpJK-7bOI/AAAAAAAAAA8/aCvmRh_sYFk/s1600-h/52.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp1.blogger.com/_xIG1J-w3dWc/R9zpJK-7bOI/AAAAAAAAAA8/aCvmRh_sYFk/s320/52.jpg" alt="" id="BLOGGER_PHOTO_ID_5178270015345618146" border="0" /></a><br /><br />As you can see, i used GUEST & GUESTCTS as the High & Standard Interactivity Users respectively!<br />Well logically this should be true as its mentioned in the Siebel Installation Guide!<br />But the biggest problem is, your Database does not have GUEST or GUESTCTS users being created by Siebel.<br />These users should be created when we fire the grantusr.sql file before running Database Configuration Wizard!<br />But since they are not mentioned in the SQL Script, they are not created.<br /><br />Due to this, after SWSE Installation, when we try to access the Siebel Application, we get following error:<br />"The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.[14:58:04]"<br /><br />While the SWSE Log file shows:<br />"ObjMgrSessionLog Error 1 0000000847670820:0 2007-12-18 12:47:44 Login failed for Login name : GUESTCTS<br />ProcessPluginState ProcessPluginStateError 1 0000000847670820:0 2007-12-18 12:47:44 2112: [SWSE] Open Session failed (0x75eb4d) after 1.0381 seconds.<br />SisnapiLayerLog Error 1 0000000947670820:0 2007-12-18 12:47:44 480: [SISNAPI] Async Thread: connection (0x1a097e8), error (1180682) while reading message"<br /><br />Resolutions / Workarounds:<br />We have two resolutions or workarounds for this problem:<br /><ol><li>Manually create users GUEST & GUESTCTS in your database and assign them SSE_ROLE</li><li>Use SADMIN as High & Standard Interactivity User in the SWSE Logical Profile</li></ol>So thats the basic reason, why generally the Thin Client Connectivity fails most of the time!<br />Hope, if you are installing for the first time & having this problem, then by now your thin client must be up & running! ;-)<br /><br />Keywords: analytics,business objects,crm,crm software,crm solutions,customer relationship management,data warehouse,ecrm,eim,erp,j2ee,pivotal,salesnet,service oriented architecture,sibel,siebel,siebel analytics,siebel crm,siebel software,siebel support,siebel systems,siebel training,web crm,workflowShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com2tag:blogger.com,1999:blog-20270653.post-23682452456081321932008-03-19T20:49:00.003+05:302011-02-16T14:08:39.115+05:30Enabling Auto Order Functionality in Siebel v8.0 CRM /Error Code:SBL-APS-00802Hi Friends,<br /><br />If you just installed Siebel CRM v8.0 & are facing issues with AUTO ORDER Functionality while using Quotes (Error: SBL-APS-00802), then you need to do some configuration changes before proceeding.<br /><br />1) Firstly check whether you have all the workflow components enabled on the server<br />If not, enable the workflow component group.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp2.blogger.com/_xIG1J-w3dWc/R-Ey5K-7bPI/AAAAAAAAABM/FcWO8z61GR0/s1600-h/1.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp2.blogger.com/_xIG1J-w3dWc/R-Ey5K-7bPI/AAAAAAAAABM/FcWO8z61GR0/s320/1.jpg" alt="" id="BLOGGER_PHOTO_ID_5179477004235009266" border="0" /></a><br /><br />2)Go to Sitemap>Administration-Server Configuration>Component Definitions><br />Query for the component for which you want to enable the Auto Order functionality. Say for e.g. Sales<br />Now, in the Component Parameters Applet, Query for: 'Order Management - Enable Asse' & set its Value to: 'True'<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp3.blogger.com/_xIG1J-w3dWc/R-Ezda-7bQI/AAAAAAAAABU/ZFn2Huf7uxI/s1600-h/2.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp3.blogger.com/_xIG1J-w3dWc/R-Ezda-7bQI/AAAAAAAAABU/ZFn2Huf7uxI/s320/2.jpg" alt="" id="BLOGGER_PHOTO_ID_5179477627005267202" border="0" /></a><br />3)Go Siebel_Server_Installation_Root\siebsrvr\bin\enu<br />Open the .cfg file for the application which you just enabled the Auto Order Functionality.<br />Under the '[InfraObjMgr]' add following line:<br />'AssetBasedOrderingEnabled = TRUE'<br />Save the file & close.<br />You need to do similar changes in your Dedicated or Mobile Client cfg's to enable the functionality.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp0.blogger.com/_xIG1J-w3dWc/R-Ez-q-7bRI/AAAAAAAAABc/BqwOoJ5c0nQ/s1600-h/4.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp0.blogger.com/_xIG1J-w3dWc/R-Ez-q-7bRI/AAAAAAAAABc/BqwOoJ5c0nQ/s320/4.jpg" alt="" id="BLOGGER_PHOTO_ID_5179478198235917586" border="0" /></a><br /><br />4)Now restart your Siebel Services!<br />Order of Siebel Service Restart:<br />1)Stop the Webserver Service<br />2)Stop the Siebel Server Service<br />3)Restart Gateway Server Service<br />4)Start Siebel Server Service<br />5)Start the Webserver Service<br /><br />5)Now go to Sitemap>Administration - Business Process>Workflow Deployment<br />Select All Workflows & click ACTIVATE<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp2.blogger.com/_xIG1J-w3dWc/R-E0GK-7bSI/AAAAAAAAABk/OdeYZsfHOVo/s1600-h/3.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp2.blogger.com/_xIG1J-w3dWc/R-E0GK-7bSI/AAAAAAAAABk/OdeYZsfHOVo/s320/3.jpg" alt="" id="BLOGGER_PHOTO_ID_5179478327084936482" border="0" /></a><br />6)Now log out of the application & relogin to test your AUTO ORDER Functionality! It should be working now!<br /><br />Enjoy!<br /><br />Keywords: autoorder,auto order,siebel crm,siebel customer relationship management,siebel solutions,siebel support,siebel supportweb,siebel systems, SBL-APS-00802Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-8041664820507128862008-04-08T12:49:00.000+05:302011-02-16T14:08:39.113+05:30Error loading dictionary file diccache.dat.(SBL-DAT-60237)<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp2.blogger.com/_xIG1J-w3dWc/R_sdNaLYjyI/AAAAAAAAB6E/YQi_5SyhXy4/s1600-h/clip_image002.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp2.blogger.com/_xIG1J-w3dWc/R_sdNaLYjyI/AAAAAAAAB6E/YQi_5SyhXy4/s320/clip_image002.jpg" alt="" id="BLOGGER_PHOTO_ID_5186771512049831714" border="0" /></a><br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp2.blogger.com/_xIG1J-w3dWc/R_seIaLYjzI/AAAAAAAAB6M/_tRf0dCEAUc/s1600-h/clip_image003.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp2.blogger.com/_xIG1J-w3dWc/R_seIaLYjzI/AAAAAAAAB6M/_tRf0dCEAUc/s320/clip_image003.jpg" alt="" id="BLOGGER_PHOTO_ID_5186772525662113586" border="0" /></a><br /><span style="font-family:arial;"><!--[if !supportEmptyParas]-->This error is caused due to problem in schema synchronization. The proposed resolution is to run the Database Utilities & perform Schema Synchronization. <!--[endif]--><o:p></o:p></span> <p class="MsoNormal" style="text-align: justify;font-family:arial;"><span style=""><!--[if !supportEmptyParas]-->After schema synchronization has been done, stop the Siebel Server Service, search & delete the file diccache.dat from the Siebel Installation directory, if present.<!--[endif]--><o:p></o:p></span></p> <p class="MsoNormal" style="text-align: justify;"><span style=""><span style="font-family:arial;">Now restart the Siebel Server Service for generation of fresh diccache.dat file</span>.</span></p>Keywords: siebel crm,siebel customer relationship management,siebel solutions,siebel support,siebel supportweb,siebel systems, SBL-DAT-60237<span style=""><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" spt="75" preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"> <v:f eqn="sum @0 1 0"> <v:f eqn="sum 0 0 @1"> <v:f eqn="prod @2 1 2"> <v:f eqn="prod @3 21600 pixelWidth"> <v:f eqn="prod @3 21600 pixelHeight"> <v:f eqn="sum @0 0 1"> <v:f eqn="prod @6 1 2"> <v:f eqn="prod @7 21600 pixelWidth"> <v:f eqn="sum @8 21600 0"> <v:f eqn="prod @7 21600 pixelHeight"> <v:f eqn="sum @10 21600 0"> </v:formulas> <v:path extrusionok="f" gradientshapeok="t" connecttype="rect"> <o:lock ext="edit" aspectratio="t"> </v:shapetype><v:shape id="_x0000_i1025" type="#_x0000_t75" style="'width:415.5pt;"> <v:imagedata src="file:///D:/USERPR~1/skatdare/LOCALS~1/Temp/msoclip1/01/clip_image001.jpg" title="DBUtil"> </v:shape><![endif]--><!--[if !vml]--><!--[endif]--></span>Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com3tag:blogger.com,1999:blog-20270653.post-84081543351626728032009-04-25T17:04:00.007+05:302011-02-16T14:08:39.109+05:30Buttons in Siebel UI are having Transparent Look & FeelHi Friends,<br /><br />Well a very annonyning problem i came across & it took me around 4 months & 4 Service Requests before Siebel accepted it as bug.<br /><br />Scenario:<br />If you have Siebel 8 Implementation in your environment over cross platforms, then you will face this issue of Transparent Buttons across the Application.<br />For e.g. Application Servers are on Windows Platform<br />Webservers [Siebel Web Server Extention Implementation] are on UNIX or Linux Platform.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_xIG1J-w3dWc/SgMqEzil8GI/AAAAAAAACZI/XBM88hvL26I/s1600-h/Transparent_Buttons.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 320px; height: 41px;" src="http://2.bp.blogspot.com/_xIG1J-w3dWc/SgMqEzil8GI/AAAAAAAACZI/XBM88hvL26I/s320/Transparent_Buttons.jpg" alt="" id="BLOGGER_PHOTO_ID_5333152645779943522" border="0" /></a><br /><br />Issue:<br />main.css has button related file extension reference in uppercase; i.e. "GIF"<br />Check the screenshot:<br /><br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_xIG1J-w3dWc/SfL2Fb2mpgI/AAAAAAAACYo/eLHDhpiLrHg/s1600-h/maincss_issue.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 320px; height: 129px;" src="http://4.bp.blogspot.com/_xIG1J-w3dWc/SfL2Fb2mpgI/AAAAAAAACYo/eLHDhpiLrHg/s320/maincss_issue.jpg" alt="" id="BLOGGER_PHOTO_ID_5328591882369279490" border="0" /></a><br />Now, when we are having our Webservers on UNIX or Linux Platform, this upper case extensions become a big bottleneck as file systems are case sensitive.<br />All the image file provided by Siebel are having file extension in lower case: ie "gif" or "jpg".<br />Now due to this uppercase extension, the Siebel UI was failing to render the button images at all causing the transparent look & feel.<br /><br />Resolution:<br />There are two ways to correct this:<br />1) Edit the Vanilla main.css under [SWSE_ROOT\public\enu\files] for all such upper case references to lower case: i.e. "GIF" to "gif"<br />2)Create a copy of button images with uppercase extensions using below commands:<br />[SWSE_ROOT\public\enu\images\]<br />-bash-3.00$ cp bkgrnd_minibtn.gif bkgrnd_minibtn.GIF<br />-bash-3.00$ cp bkgrnd_minibtn_hover.gif bkgrnd_minibtn_hover.GIF<br /><br />This issue has been validated from Siebel 8.0 to 8.0.0.6. A Fix Request has been raised, so lets see when this annoying issue of transparent buttons is officially fixed ;-)<br /><br />Till then happy CRM hunting. :-)<br /><br />Keywords:<br />siebel crm, swse, siebel swse, siebel, siebel systems, webservers, web servers, linux, unix, Sun One, Oracle HTTP Server, OHS 2.0, Apache 2.0, IIS, Siebel Web Server ExtensionsShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com4tag:blogger.com,1999:blog-20270653.post-49634141997081835172009-05-13T17:31:00.008+05:302011-02-16T14:08:39.104+05:30ESD [EMS 2012] Error: FindClass org/apache/catalina/startup/Bootstrap failedHello Friends,<br /><br />If you happen to use the new breed of Siebel Email Marketing Server (ESD/BHD/CTD) [EMS2012], then you might be greeted with below error while starting the Service for the first time in jakarta_service_date.log file under <esd>\logs:<br /><br />[2009-05-11 06:22:38] [info] Procrun (2.0.3.0) started<br />[2009-05-11 06:22:38] [info] Running Service...<br />[2009-05-11 06:22:38] [info] Starting service...<br />[2009-05-11 06:22:38] [443 javajni.c] [error] FindClass org/apache/catalina/startup/Bootstrap failed<br />[2009-05-11 06:22:38] [997 prunsrv.c] [error] Failed loading main org/apache/catalina/startup/Bootstrap class d:\Program Files\esd\bin\bootstrap.jar<br />[2009-05-11 06:22:38] [1260 prunsrv.c] [error] ServiceStart returned 3<br />[2009-05-11 06:22:38] [info] Run service finished.<br />[2009-05-11 06:22:38] [info] Procrun finished.<br /><br />This is mainly because, Apache Tomcat 6 is now distributed with the latest EMS components which needs updated JDK Version to be installed prior its installation.<br /><br /><span style="font-weight: bold;">You can install J2SDK 1.5 update 18 & then re-install to eliminate this error.<br /><br /></span><span>If you are planning to install J2SDK 1.6, then you might want to read the below page first:</span><span style="font-weight: bold;"><br /></span></esd><a href="https://issues.apache.org/bugzilla/show_bug.cgi?id=41538">https://issues.apache.org/bugzilla/show_bug.cgi?id=41538</a><br /><esd><br />Keywords: ESD, Email Sending Daemon, crm,siebel, siebel systems,Siebel Bounce Handler Daemon, Siebel Click Through Daemon, BHD, CTD,EMS, Email Marketing Server,etc</esd>Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-16869121463167502302009-07-05T01:26:00.006+05:302011-02-16T14:08:39.102+05:30Historical Audit Trail Information Missing after Siebel 8.0 UpgradeHi Friends,<br />
<br />
If you have just upgraded to Siebel 8.0, then be prepared to have a big shocker in waiting! All the historical audit trail information will be missing from UI due to the New Encoded Audit Trail storing mechanism introduced in Siebel 8.0<br />
<br />
A major change in Siebel 8.0 is the query formed while retrieving the Audit Trail records:<span style="font-size: small;"><br />
" WHERE<br />
((T1.<span style="color: red; font-weight: bold;">BC_BASE_TBL</span> = ?) AND<br />
(T1.RECORD_ID = ?))</span>"<br />
<br />
All Historical Audit Trail records would be having BC_BASE_TBL column as null causing this issue.<br />
If you are thinking to populate this column using EIM, then it wont work as S_AUDIT_ITEM does not have the required userkeys.<br />
<br />
So how to go about populating BC_BASE_TBL directly? We need to query S_BUSCOMP & get the Base Table name for each record.<br />
<br />
I have wrote a PL/SQL Block for directly updating S_AUDIT_ITEM which will populate the BC_BASE_TBL for all the historical records inorder to resolve this issue...<br />
<br />
<script type="syntaxhighlighter" class="brush: sql"><![CDATA[
############################################################
/* Update Audit Trail Historical Records for UI Visibility
Author:- Shalabhsneha Katdare (SHALABHKATDARE AT GMAIL.COM)
Version 1.0
*/
DECLARE
V_COUNT NUMBER:=0;
V_COUNT1 NUMBER:=0;
V_ROW_ID VARCHAR2(30);
V_ERR_MSG VARCHAR2(200);
v_Table_Name VARCHAR2(75);
v_Buscomp_Name VARCHAR2(75);
CURSOR CUR_AUDIT_RECORDS
IS
SELECT
ROW_ID, BUSCOMP_NAME
FROM
SIEBEL.S_AUDIT_ITEM
WHERE
BC_BASE_TBL is null;
BEGIN
FOR CUR1 IN CUR_AUDIT_RECORDS LOOP
EXIT WHEN CUR_AUDIT_RECORDS%NOTFOUND;
v_row_id := cur1.row_id;
v_Buscomp_Name := cur1.BUSCOMP_NAME;
V_COUNT:=V_COUNT+1;
select table_name into v_Table_Name from s_buscomp
where name=v_Buscomp_Name
and repository_id in (select row_id from s_repository where name='Siebel Repository');
if v_Table_Name is not null then
/* Its always a best practice to update LAST_UPD_BY, LAST_UPD & MODIFICATION_NUM while doing a backend update directly on Siebel Base Table*/
UPDATE
SIEBEL.S_AUDIT_ITEM
SET
BC_BASE_TBL = v_Table_Name
,LAST_UPD_BY='0-1'
,LAST_UPD = SYSDATE
,MODIFICATION_NUM = NVL(MODIFICATION_NUM,0)+1
WHERE
ROW_ID = CUR1.ROW_ID;
END IF;
/* A COMMIT Counter in order to commit after every 1000 records*/
IF V_COUNT>=1000 THEN
COMMIT;
V_COUNT:=0;
END IF;
END LOOP;
COMMIT;
EXCEPTION
WHEN OTHERS THEN
COMMIT;
/* Exception Handling Code if you want to add */
END;
/
##########################################################
]]></script><br />
I hope this helps to all who have recently upgraded to Siebel 8.0!<br />
Welcome to Siebel 8.0 :)<br />
<br />
Enjoy!<br />
Keywords:<br />
audit trail,audit trails,audit report,audit management,siebel crm,siebel, siebel systems,S_AUDIT_ITEM,BC_BASE_TBL,EIM,Historical Audit,etcShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com4tag:blogger.com,1999:blog-20270653.post-36879070932600411472009-07-15T01:34:00.004+05:302011-02-16T14:08:39.100+05:30Missing PID in Adminstration-Server Management-Sessions ScreenHi Friends,<br /><br />One minor bug i encountered during implementation of Siebel 8.0 is the missing PIDs for open Sessions in Administration-Server Management Screen!<br /><br />If you observe carefully; the PID column would be blank for all Sessions, whereas ideally it should have the Process ID Value populated for all running Sessions.<br />Further investigating, it was verified that PID was not only absent from UI, but also when we try to export the same from command line srvrmgr utility, the result is same.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://1.bp.blogspot.com/_xIG1J-w3dWc/SlznK1NPGHI/AAAAAAAACtw/MbIZ4nqSvgQ/s1600-h/Sessions_PID.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 320px; height: 114px;" src="http://1.bp.blogspot.com/_xIG1J-w3dWc/SlznK1NPGHI/AAAAAAAACtw/MbIZ4nqSvgQ/s320/Sessions_PID.jpg" alt="" id="BLOGGER_PHOTO_ID_5358411829931350130" border="0" /></a><br /><br />Presently, the only workaround to find the PID of a running Session would be to find the associated Task to that Session. This can be achieved by noting down the Session ID value showed in UI for a particular Session & then finding the same in Administration - Server Management -> Tasks Screen as Task ID. i.e.<br /><span style="font-weight: bold;">(Sessions Screen)Session ID= Task ID (Tasks Screen)</span><br />I know, its a very mechanical workaround, but when those annoying user-related or particular session related issues get reported in Production, we badly need this PIDs to see whats happening over the server ;-)<br /><br />And yes...finally this has been admitted as a bug for Siebel 8.0 Platform.<br /><br />Happy CRM Hunting! :-)<br />Keywords:Siebel, Siebel Systems, Siebel Session, Session PID, PIDs, PID, Process ID, Administration-Server Management, etcShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-55524105570882978502009-09-13T20:52:00.001+05:302011-02-16T14:08:39.099+05:30The DLL 'SSCEACTVIEW.DLL' could not be loaded.(SBL-DAT-00170)<div style="font-family: inherit;">Hi Friends,</div><div style="font-family: inherit;"></div><div style="font-family: inherit;">You might have received this long time buggy error: "The DLL 'SSCEACTVIEW.DLL' could not be loaded.(SBL-DAT-00170)" while trying to generate a EIM Report using Siebel Tools.<br />
<br />
<b>Issue: </b></div><div style="font-family: inherit;"></div><div style="font-family: inherit;">This issue occurs particularly when you are connected to 'SERVER' Datasource & try to generate an EIM Report.</div><div style="font-family: inherit;"></div><div style="font-family: inherit;"><br />
<b>Solution:</b> <br />
There has been no Product Fixes from Oracle, but a simple workaround: Use LOCAL Database for generating EIM Report.</div><div style="font-family: inherit;">If you connect to your Local DBF using Siebel Tools then you will not face this error while generating EIM Report but other inital error like:<br />
</div><div style="font-family: inherit;"></div><div class="separator" style="clear: both; font-family: inherit; text-align: center;"><a href="http://4.bp.blogspot.com/_xIG1J-w3dWc/Sq0NXKVEyzI/AAAAAAAACt8/jkkAYspPMqE/s1600-h/eim_1.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/_xIG1J-w3dWc/Sq0NXKVEyzI/AAAAAAAACt8/jkkAYspPMqE/s320/eim_1.jpg" /></a> </div><div class="separator" style="clear: both; font-family: inherit; text-align: center;"></div><div class="separator" style="clear: both; font-family: inherit; text-align: center;"> <a href="http://4.bp.blogspot.com/_xIG1J-w3dWc/Sq0NY8yNUGI/AAAAAAAACuE/9WYzwKOqTKE/s1600-h/eim_2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/_xIG1J-w3dWc/Sq0NY8yNUGI/AAAAAAAACuE/9WYzwKOqTKE/s320/eim_2.jpg" /></a></div><div style="font-family: inherit;"></div><div style="font-family: inherit;"></div><div class="separator" style="clear: both; font-family: inherit; text-align: center;"><a href="http://3.bp.blogspot.com/_xIG1J-w3dWc/Sq0NaClzOlI/AAAAAAAACuM/qlirWKt6K5c/s1600-h/eim_3.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/_xIG1J-w3dWc/Sq0NaClzOlI/AAAAAAAACuM/qlirWKt6K5c/s320/eim_3.jpg" /></a></div><div style="font-family: inherit;"></div><div style="font-family: inherit;">Once you clear the initial error, try again to generate the EIM Report & this time it will generate the report without any errors or prompts.</div><div style="font-family: inherit;"></div><div style="font-family: inherit;">Keywords:</div><div style="font-family: inherit;">siebel crm,siebel, siebel systems, siebel tools, siebel dev, eim, eim report, SBL-DAT-00170</div><div style="font-family: inherit;"></div>Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-57867760140605471072010-02-10T12:01:00.000+05:302011-02-16T14:08:39.095+05:30SBL-EIM-00205: NULL target table for relationHi Friends,<br />
<br />
You can encounter SBL-EIM-00205: NULL target table for relation error while running an EIM Job in Siebel 8.0!<br />
This issue is peculiar to Siebel 8.0 & above as this is caused to erroneous EIM Mapping when you have enabled Case Insensitivity (CIAI) on one of your base table columns.<br />
<br />
When you enable CIAI (Case Insensitivity Accent Insensitivity) on one of your base table columns which has indexes on it, it will create another column corresponding to it & create CIAI indexes on the same to achieve the functionality.<br />
<br />
For e.g. If you have created a new column on S_ORG_EXT say Column X_A having indexes on it & then you enable CIAI on it, it will create a another column called X_A_CI & create CIAI index on top of it. So internally whenever in application you query on column A, it will be driven by the CIAI Column created & the index associated to it.<br />
<br />
This is good to achieve Case Insensitive & Accent Insentive stuff on a column, but when you move forward & run the EIM Column Mapping Wizard as its a new column, it will create mappings for both, i.e. Column X_A & Column X_A_CI in the EIM Mapping!<br />
<br />
This mapping of X_A_CI column creates an issue with EIM which causes it to fail with SBL-EIM-00205 error!<br />
In order to resolve this, you will need to manually delete the X_A_CI column mapped into the EIM Table [EIM_ACCOUNT (For S_ORG_EXT)].<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://3.bp.blogspot.com/_xIG1J-w3dWc/S2_-QrS_xsI/AAAAAAAACw0/PZ_r8qAUf5I/s1600-h/12.jpg" imageanchor="1" linkindex="39" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/_xIG1J-w3dWc/S2_-QrS_xsI/AAAAAAAACw0/PZ_r8qAUf5I/s320/12.jpg" /></a></div><br />
Delete this mapping & apply EIM table changes on the table & then do a DDLSYNC on the server. Delete eimcolrelcache.dat & diccache.dat before restarting the server.<br />
Once the server is up, try running your EIM Job, it should no longer fail with SBL-EIM-00205 error. Also this has been acknowledged as a bug, so lets wait for Siebel to fix it. Until then this is the only workaround available.<br />
<br />
Enjoy!<br />
<br />
References:<br />
<a href="http://geektalkin.blogspot.com/2008/04/error-loading-dictionary-file.html" linkindex="40">How to DDLSync?</a><br />
<a href="http://geektalkin.blogspot.com/2010/02/how-to-run-ciai-in-siebel.html" linkindex="41">How to run CIAI wizard?</a><br />
<a href="http://geektalkin.blogspot.com/2010/02/how-to-run-eim-mapping-wizard.html" linkindex="42">How to run EIM Column Mapping Wizard?</a><br />
<br />
<br />
Keywords:<br />
siebel crm,siebel customer relationship management,siebel solutions,siebel support,siebel supportweb,siebel systems, EIM, EIM Mapping, Extend Base Table, Enterprise Integration Manager, CIAI, Case Insensitive, Accent Insensitive, SBL-EIM-00205, etcShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-59931598576213387432010-04-04T17:08:00.001+05:302011-02-16T14:08:39.092+05:30Setup.product.install, Utility, err, unable to launch (SBL-STJ-00152)Hi Friends,<br />
<br />
As Siebel 8.0 is evolving, we have new annoying bugs to face!<br />
From Siebel 8.0.0.8 Fix Pack onwards, you might face an error like:<br />
<br />
<i>(Mar 29, 2010 5:57:33 AM), Setup.product.install, Utility, err, unable to launch: "\\server1\d$\Siebel_Install_Image\8.0.0.9\Windows\Server\Siebel_Enterprise_Server/Disk1/install/setup.exe -waitforcompletion -nowait ORACLE_HOME="d:\sba80/gtwysrvr" -defaultHomeName -responseFile \\server1\d$\Siebel_Install_Image\8.0.0.9\Windows\Server\Siebel_Enterprise_Server/Disk1/stage/response/NTOCMCD.rsp" error code: "-1"(SBL-STJ-00152)<br />
(Mar 29, 2010 5:58:41 AM), Setup.product.install, InstalledProductsPanel, err, Not able to stop the server. Please stop the server <br />
manually and run patch installation again.(SBL-STJ-00101)</i><br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="http://4.bp.blogspot.com/_xIG1J-w3dWc/S7h5s4cuDoI/AAAAAAAADDc/UyHCi571FmQ/s1600/8009_1.jpg" imageanchor="1" linkindex="16" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/_xIG1J-w3dWc/S7h5s4cuDoI/AAAAAAAADDc/UyHCi571FmQ/s320/8009_1.jpg" /></a></div><br />
<br />
If you note, i was trying to apply 8.0.0.9 Fix Pack from a network shared location. Like always, i expected this to work perfectly fine as with earlier Patch Installs, but this time it errored out!<br />
<br />
Well, further investigation led me to find out that, the Fix Pack installer tries to install mandatory Oracle Configuration Manager (OCM) before the actual Siebel Patch Installation begins...<br />
The OCM installation is launched in a separate typical Oracle 11g Database Installer type setup, which fails to launch when we have invoked the parent Siebel Patch setup from a network shared location!<br />
<br />
In order to workaround this issue, you need to copy the extracted Patch Installer, like for Siebel Enterprise Server to a local machine drive where you are trying to apply the patch.<br />
<br />
As of now, this is no mechanism to bypass OCM installation, though OCM has nothing to do with Siebel Patching Process as such.<br />
<br />
If you do not want OCM, post-installation, re-run Oracle Installer & deinstall the OCM. Oracle has acknowledged that OCM installation should be optional, so lets see when they add the optional functionality in the installer.<br />
<br />
Till then breathe a sigh & proceed with the Patch Installation :-)<br />
<br />
Keywords:<br />
siebel crm,siebel <span class="IL_AD" id="IL_AD1">customer relationship management</span>,siebel solutions,siebel support,siebel supportweb,<span class="IL_AD" id="IL_AD4">siebel systems</span>, SBL-STJ-00152<i>, </i>SBL-STJ-00101, 8.0.0.8 Fix Pack, 8.0.0.9 Fix Pack, Oracle Configuration Manager, OCM, etc.Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com2tag:blogger.com,1999:blog-20270653.post-35658223564800701622010-04-05T12:16:00.000+05:302011-02-16T14:08:39.090+05:30Installshield Installer JRE issueHi Friends,<br />
<br />
Java based installshield installer comes with its own bundled JRE. If this bundled JRE gets corrupted, then you will be in a great pain to start the installer as it will report errors like:<br />
<br />
<i>This application requires a Java Run Time Environment (JRE)<br />
to run. Searching for one on your computer was not successful.<br />
Please use the command line switch -is:javahome to specify<br />
a valid JRE. For more help use the option -is:help.</i><br />
<br />
Even though you try to specify a valid JAVA HOME using <i>-is:javahome</i> option, still the installer will fail to start & keep giving me the same error, the reason being installshield needs a very specific JRE & it wont accept any JRE passed as an <i>-is:javahome</i> option!<br />
<br />
Such particular issue is encountered with Siebel Uninstallers on Linux/Unix platform.<br />
Siebel product uninstallers exist in <b>/$SIEBEL_ROOT/_uninst/uninstall.ksh</b><br />
<br />
You need to start the uninstaller by passing the product name as an option:<br />
E.g. If we need to uninstall Siebel Web Server Extensions (SWSE), then we would invoke the uninstaller as: <br />
<b>./uninstall.ksh eappweb</b><br />
<br />
Now, if you receive the JRE issue, then there is pre-extracted Installshield JRE which is corrupted.<br />
Such JRE exists in the Product directory which you are trying to uninstall:<br />
e.g. <b>/$SIEBEL_ROOT/_uninst/eappweb/_jvm</b><br />
<br />
In order to fix this issue, the only option you have is to restore the <i>_jvm</i> directory from backup or copy the contents of <i>_jvm</i> from a different machine having similar Siebel Setup & overwrite the contents in the corrupted JRE directory.<br />
<br />
While i was researching on this issue, i came across solution for IBM Product Installshield Installers, was to setup the below Environment variable to successfully bypass this error:<br />
set JAVA_COMPILER=NONE<br />
or<br />
export JAVA_COMPILER=NONE<br />
<br />
Hope this info helps if you come across installshield issues.<br />
<br />
Keywords:<br />
siebel crm,siebel <span class="IL_AD" id="IL_AD1">customer relationship management</span>,siebel solutions,siebel support,siebel supportweb,<span class="IL_AD" id="IL_AD4">siebel systems, Installshield, JAVA, JRE, JVM, Uninstaller, JAVA_COMPILER, etc.</span>Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-17770818535002625652010-04-06T13:00:00.001+05:302011-02-16T14:08:39.088+05:308.0.0.8/8.0.0.9 Fix Pack Installer HangsHi Friends,<br />
<br />
On Linux/Unix Platforms, if you try to start 8.0.0.8 or 8.0.0.9 Fix Pack Installer in console mode (./setuplinux -console), you might see that the installer hangs after you proceed the instance to be patched step!<br />
<br />
<div class="separator" style="clear: both; text-align: center;"></div><div class="separator" style="clear: both; text-align: center;"><a href="http://3.bp.blogspot.com/_xIG1J-w3dWc/S7sVh-O6N5I/AAAAAAAADDs/9Y9bACFP8pY/s1600/8009_2.png" imageanchor="1" linkindex="17" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/_xIG1J-w3dWc/S7sVh-O6N5I/AAAAAAAADDs/9Y9bACFP8pY/s320/8009_2.png" /></a></div><br />
<br />
Further investigation led me to find out that the Fix Pack installer tries to install mandatory Oracle Configuration Manager (OCM) before the actual Siebel Patch Installation begins... As the OCM installation is launched in a separate typical Oracle 11g Database Installer type setup, it fails to launch in console mode due to which the entire setup lies in a hung state :(<br />
<br />
The only current workaround is to start the start Fix Pack installer in UI mode so that the mandatory OCM installation completes successfully and you are allowed to proceed ahead for Siebel Patch Installation!<br />
<br />
Read about another 8.0.0.8/8.0.0.9 Fix Pack Setup issue you might come across:<br />
<a href="http://geektalkin.blogspot.com/2010/04/setupproductinstall-utility-err-unable.html" linkindex="18">http://geektalkin.blogspot.com/2010/04/setupproductinstall-utility-err-unable.html</a><br />
<br />
Keywords:<br />
siebel crm,siebel <span class="IL_AD" id="IL_AD1">customer relationship management</span>,siebel solutions,siebel support,siebel supportweb,<span class="IL_AD" id="IL_AD4">siebel systems</span>,8.0.0.8, 8.0.0.9, Fix Pack, Siebel Patch, OCM, Oracle Configuration Manager, etc.Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-17158952353115607532010-04-12T12:26:00.002+05:302011-02-16T14:08:39.086+05:30Ektron eWebEditPro5: Run time Error '0'Hi Friends,<br />
<br />
If you recently moved to any Siebel Maintenance fix packs 8.0.0.6 and above then you might face an annoying issue with Siebel HTML Editor a.k.a Ektron eWebEditPro Editor!<br />
<br />
After you apply the fix pack for Siebel Web Server Extension (SWSE), it upgrades the existing eWebEditPro editor from v4 to v5.<br />
<br />
After this upgrade a necessary configuration change is not mentioned in the Maintenance Configuration Section, due to which you will notice that any template tried to be opened in the new HTML Editor results into a blank load & if you right click in the editor it results into a error popup window titled <i>eWebEditProLibCtl5</i> saying, "<i>Run time error '0'</i>"<br />
<br />
<div class="separator" style="clear: both; text-align: center;"></div><div class="separator" style="clear: both; text-align: center;"></div><div class="separator" style="clear: both; text-align: center;"></div><div class="separator" style="clear: both; text-align: center;"><a href="http://1.bp.blogspot.com/_xIG1J-w3dWc/S8H0BJsZUpI/AAAAAAAADD0/SK9mJqzf28U/s1600/Ektron_Issue.png" imageanchor="1" linkindex="15" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/_xIG1J-w3dWc/S8H0BJsZUpI/AAAAAAAADD0/SK9mJqzf28U/s320/Ektron_Issue.png" /></a></div><br />
In order to resolve this, you will need to edit the <b>webeditorctrl.htm</b> file under /$SIEBEL_SWSE_ROOT/public/enu/webeditor/<br />
<br />
Find out the below code:<br />
<br />
<script type="syntaxhighlighter" class="brush: html"><![CDATA[
<input name="MyContent" type="hidden" />
<script id="EditorScript" language="JavaScript1.2">
<!--
var bIsControlInstalled = false;
try
{
var xObj = new ActiveXObject(cPROGID);
if (xObj)
bIsControlInstalled = true;
xObj = null;
}
catch (e) {};
if (!bIsControlInstalled)
{
]]></script><br />
<br />
and replace it with below code:<br />
<br />
<script type="syntaxhighlighter" class="brush: html"><![CDATA[
<input type="hidden" name="MyContent" value="">
<script id="EditorScript" language="JavaScript1.2">
<!--
var versionInstalled = ActiveXVersionInstalled(cPROGID) + "";
var isInstalled = false;
if (versionInstalled.length > 0)
{
if (ActiveXElement_compareVersion(cVERSION,versionInstalled) >= 0)
{
isInstalled = true;
}
}
if (!isInstalled)
{
]]></script><br />
<br />
After you do this, make sure you do a <b>CLEAR CACHE</b> in your browser else it will still show Javascript errors like:<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><br />
<a href="http://3.bp.blogspot.com/_xIG1J-w3dWc/S8H2m3m4G7I/AAAAAAAADD8/_lQPuSYGcf8/s1600/Ektron_Issue3.png" imageanchor="1" linkindex="300" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/_xIG1J-w3dWc/S8H2m3m4G7I/AAAAAAAADD8/_lQPuSYGcf8/s320/Ektron_Issue3.png" /></a></div>This happens as the old webeditorctrl.htm file is used from browser cache for loading eWebEditPro Editor.<br />
So ensure you do a clear cache without fail!<br />
<br />
Hope this helps resolve patching issue.<br />
<br />
Keywords:<br />
siebel crm,siebel customer relationship management,siebel solutions,siebel support,siebel supportweb,siebel systems, SWSE, eWebEditPro, Ektron, HTML Editor, Marketing, WYSIWYG HTML Editor, WYSIWYG, etc.Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com2tag:blogger.com,1999:blog-20270653.post-37598400419736067852008-04-16T21:17:00.001+05:302011-02-16T14:07:41.175+05:30Enabling HighInteractivity for PRM Portal (eChannel) in Siebel v7.8 & Siebel v8.0Enabling HighInteractivity for Partner Portal (PRM Portal, eChannel) is a simple job!<br />HighInteractivity provides the same functionality as you find in your Sales or Marketing Application with ActiveX Loaded & minimum page refreshes.<br />By default, Partner Portal runs in StandardInteractivity Mode.<br /><br />For Siebel CRM v7.8, following are the steps:<br />1)Browse to your Siebel_Server_Root\bin\enu\<br />2)Open the scw.cfg<br />3)Find the section [SWE]<br />4)Add the following two lines:<br /><br /><div style="text-align: center; font-weight: bold;">HighInteractivity = TRUE<br />ShowWriteRecord = TRUE<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp1.blogger.com/_xIG1J-w3dWc/SAYhZP45-bI/AAAAAAAAB6U/7-bePMF2kKY/s1600-h/High78.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp1.blogger.com/_xIG1J-w3dWc/SAYhZP45-bI/AAAAAAAAB6U/7-bePMF2kKY/s320/High78.jpg" alt="" id="BLOGGER_PHOTO_ID_5189872338236733874" border="0" /></a><br /><div style="text-align: left;"><span style="font-weight: normal;">5) Save the file & restart the server to have HighInteractivity on your PRM Portal</span><br /><br /><span style="font-weight: normal;">Similarly for Siebel CRM v8.0, following are the steps:<br />1)Browse to your Siebel_Server_Root\bin\enu\</span> <span style="font-weight: normal;"><br />2)Open the scw.cfg</span><br /><span style="font-weight: normal;"> 3)Find the section [InfraUIFramework]</span><br /><span style="font-weight: normal;"> 4)Add the following two lines:</span><br /><br /><div style="text-align: center; font-weight: bold;">HighInteractivity = TRUE<br />ShowWriteRecord = TRUE<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp1.blogger.com/_xIG1J-w3dWc/SAYhjP45-cI/AAAAAAAAB6c/Tin7k6o9t60/s1600-h/High80.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer;" src="http://bp1.blogger.com/_xIG1J-w3dWc/SAYhjP45-cI/AAAAAAAAB6c/Tin7k6o9t60/s320/High80.jpg" alt="" id="BLOGGER_PHOTO_ID_5189872510035425730" border="0" /></a><br /><div style="text-align: left;"><span style="font-weight: normal;">5) Save the file & restart the server to have HighInteractivity on your PRM Portal</span></div></div><br /><span style="font-weight: normal;">Keywords: channel portal,crm,crm portal,customer relationship management,e channel,echannel,high interactivity,on demand,partner portal,prm portal,relationship management,siebel,siebel high interactivity,siebel high interactivity framework,siebel high interactivity framework for ie,siebel portal,siebel systems</span></div></div>Shalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com0tag:blogger.com,1999:blog-20270653.post-34110921406890988232008-06-10T12:39:00.004+05:302011-02-16T14:07:41.173+05:30Enabling Dynamic Pricing/Advanced Pricing Capabilities in Siebel 8.x/7.8.xHi All,<br />
<br />
This article would discuss about enabling Dynamic Pricing/Advanced Pricing Capabilities in Siebel.<br />
By default, Siebel uses Basic Pricing as its base pricing procedure followed.<br />
<br />
In order to enable & use advanced pricing procedure, quite a few configuration changes are required as listed below:<br />
<br />
1) First & foremost requirement is, you need to have Siebel Dynamic Pricer License.<br />
<br />
2) You need to activate all the workflows related to your Pricing Configuration Requirement.<br />
A complete technical reference is available in the Siebel Pricing Administration Guide<br />
Siebel 8: <a href="http://download.oracle.com/docs/cd/B40099_02/books/PriceAdm/PriceAdmTOC.html" linkindex="21">http://download.oracle.com/docs/cd/B40099_02/books/PriceAdm/PriceAdmTOC.html</a><br />
<br />
Siebel 7.8:<br />
<a href="http://download.oracle.com/docs/cd/B31104_02/books/PriceAdm/PriceAdmTOC.html" linkindex="22">http://download.oracle.com/docs/cd/B31104_02/books/PriceAdm/PriceAdmTOC.html</a><br />
<br />
3) Apart from this, you may need to activate other workflows available in the Order Management Infrastructure Guide<br />
<br />
Siebel 8:<br />
<a href="http://download.oracle.com/docs/cd/B40099_02/books/OrderMgtInfra/OrderMgtInfraTOC.html" linkindex="23">http://download.oracle.com/docs/cd/B40099_02/books/OrderMgtInfra/OrderMgtInfraTOC.html</a><br />
<br />
Siebel 7.8:<br />
<a href="http://download.oracle.com/docs/cd/B40099_02/books/OrderMgtInfra/OrderMgtInfraTOC.html" linkindex="24">http://download.oracle.com/docs/cd/B31104_02/books/OrderMgtInfra/OrderMgtInfraTOC.html</a><br />
<br />
4) Need to modify various signals which point to Basic Pricing Procedure, to enable Dynamic Pricing.<br />
For this, follow the detailed guidelines of <span style="font-weight: bold;">Tech Note 643 or Document Id: 473914.1 </span>on Oracle Metalink 3.<br />
<br />
When you complete the above 4 steps, your environment would be successfully configured for Dynamic Pricing or Advanced Pricing Capabilities.<br />
<br />
<div style="background-color: white; color: red;"><b>UPDATE <span></span></b></div><b><span style="background-color: white; color: red;">For Siebel 8.1.1.x & above version, you can enable dynamic pricing at a single click...</span><a href="http://geektalkin.blogspot.com/2010/12/dynamic-pricing-siebel-811x-and-above.html" linkindex="25" style="background-color: white; color: red;">read more</a><span style="background-color: white; color: red;">!</span></b><br />
<br />
Keywords: comparison pricing,competitive pricing,dynamic price,dynamic pricing,market pricing,price waterfall,pricer,pricing management,pricing strategy,product pricing,siebel crm,value pricingShalabhsneha Katdarehttp://www.blogger.com/profile/07550007279075319292noreply@blogger.com4